User manual

For members: joining, paying dues, and using everything your membership gives you.

1. 1Getting startedCreate your account, verify your email, and find your way around the member portal.
2. 2Your membership applicationThe full path from a draft application to an approved membership with a membership number.
3. 3Corporate membershipApplying as a company or institution rather than an individual, and managing the seats that membership covers.
4. 4Payments, dues and renewalsPaying your membership fee, your cart and unpaid items, removing something you no longer want to pay for, renewing, reading invoices, dues carried over from older membership records, asking someone else to pay with a pay link, paying a link someone sent you, and what to do when a payment fails.
5. 5Your profile and settingsKeeping your personal details, education, work history and references up to date.
6. 6Conferences and eventsFinding conferences, registering yourself or a group, paying for tickets, the email you get when checked in, giving feedback, and collecting your certificate.
7. 7Training coursesEnrolling in a course, working through lessons, submitting assignments, and earning a certificate.
8. 8General meetingsMeeting notices, RSVPs, checking in on the day, proxies, voting, and reading the minutes.
9. 9The member communityThe member wall, celebrations, and the organization updates that appear on your dashboard.
10. 10NotificationsWhat the platform tells you about, and how to choose which channels reach you.
11. 11Certificates and documentsMembership certificates, conference certificates and invitation letters: where they are and when they unlock.
12. 12Letting someone manage your accountInviting an assistant to pay dues, book conferences or update details for you, choosing what they may do, ending their access, and managing someone else's account yourself.